FAQ

1. What are your shipping options and delivery times?

• We offer standard and expedited shipping options. Delivery times vary depending on your location and the shipping method chosen. You can find estimated delivery times during checkout.

2. Do you offer returns or exchanges?

• Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 15 days for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

3. How can I contact customer support?

• You can contact our customer support team via email at service@homegardenor.com. Our team is available to assist you during business hours.

4. Are your products eco-friendly or sustainable?

• We strive to offer eco-friendly and sustainable products whenever possible. 

5. Can I cancel or modify my order after it's been placed?

• We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.

6. Are your garden supplies suitable for beginners?

• Absolutely! We offer a range of garden supplies suitable for beginners and experienced gardeners alike. Whether you're starting your first garden or looking to enhance your existing one, we have the tools and resources to help you succeed.

7. Do you offer installation services for furniture or large items?

• At this time, we do not offer installation services. However, most of our furniture and large items come with easy-to-follow assembly instructions. If you need assistance, our customer support team is here to help.